Fit Vault Shipping Policy

At Fit Vault, we're committed to getting your order to you as quickly and safely as possible. We appreciate your patience and thank you for choosing us for your fitness journey.

Order Processing

• Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
• Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times may vary depending on your location:

• United States: 5–12 business days
• Canada: 7–15 business days
• International: 10–20 business days

Please note that these are estimated delivery times and may be affected by factors beyond our control, such as customs processing, weather, or carrier delays.

Shipping Costs

Shipping rates are calculated at checkout based on your location and the products in your order. Any free shipping promotions will be clearly displayed on our website.

Tracking Your Order

Once your order ships, you'll receive a tracking number via email. Tracking information may take 24–72 hours to update after shipment.

International Orders

Customers are responsible for any customs duties, taxes, or import fees required by their country. These charges are not included in the purchase price or shipping cost.

Delayed or Lost Packages

While we work with trusted shipping partners, delivery delays can occasionally occur. If your package appears lost or has not arrived within the estimated delivery window, please contact our support team, and we'll be happy to assist you.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. Fit Vault is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided at checkout.

Contact Us

If you have any questions about your order or shipping, please contact our customer support team. We're here to help and will respond as quickly as possible.